Reservation Procedure

Is this your first time to rent a car, or even your first time in a while? Magic Tours Rent a car makes the reservation and rental process fast, easy and convenient.

Just simply follow these steps:

  • Find the request reservation form
  • Just choose your pick-up location and drop-off location (wide range of locations)
  • Select your pick-up and drop-off date & time
  • Enter the driver’s age
  • Click search for rental cars
  • Then you will see the search results of your enquiry
  • Select the vehicle of your choice according to your car rental requirements
  • If you'd like additional equipment, check the box next to the equipment option and click "yes." If no equipment is needed, do not check a box.
  • Then proceed to fill in all the reservation details. Required fields are marked with an asterisk*. First Name, Last Name, Email, Mobile Phone are required. Accommodation information is needed if your pick-up location is a hotel in Crete and Travel information such as flight number or ship route in case of airport or port delivery.

Important notice: If your flight number or the accommodation information is not available to you at the time of booking, please send your reservation request but we ask you provide us with it at as soon as you have it available.

  • Send your reservation request.
  • Once we receive the booking request we will check the availability. Only completed vehicle request forms will be considered for approval to reserve a vehicle.
  • Soon you will you will be notified by e-mail about availability to proceed with payment and receive the final confirmation from us.
  • Choose the payment method that suites you. All payments and personal data are secured.
  • Complete the steps by accepting that you have read and agreed to the rental terms and Conditions. You also have the possibility to ask us for additional info or make a special request.
  • Complete payment.
  • That's it. You will receive by e-mail the final confirmation from us. Your car is reserved.

Important notice: Check your spam folder just in case the confirmation email got delivered there instead of your inbox.


We accept any cancellations 14 days before picking-up your rental car. You will receive a 50% refund of your deposit. A refund will not be permitted within the 14 day period, leading up to your booking or in case of no show.

Payment procedure

To complete an online reservation through, customer must have a valid credit/debit card. We also accept cards with PayPal here. To secure your booking, we require a deposit of 20 % of your total rental cost. This guarantees the reservation. The remaining balance will be paid at the collection of the vehicle by credit card or cash. We accept Visa, Mastercard. All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.